(Editor’s Note: The following article was submitted to the Patriot by American Family Insurance Group).

Amy Chmielewski - an American Family Insurance agency owner in Becker, has been recognized for providing an outstanding customer experience under the American Star Excellence in Customer Experience Certification Program.  

“An extraordinary customer experience is a priority at American Family and our agency owners are a critical part of accomplishing that,” said Ann Hamilton, American Family Insurance customer experience vice president. 

“The select group of agency owners who have attained the American Star Excellence in Customer Experience Certification have, according to their customers, consistently provided that outstanding service that is a differentiator among insurance providers.” 

The service excellence distinction was determined through an evaluation process conducted under guidelines established through the company’s American Star Excellence in Customer Experience Certification Program. The process consists of a customer satisfaction survey which measures customers’ overall experience with their current American Family Insurance agent. 

Chmielewski has been an agent for American Family since April, 1994. Her agency office is located at 13612 1st Street, Ste#1 Becker, MN.  Office hours are: M-TH, 9 a.m. to 5 p.m.; F, 9 a.m. to 1 p.m. Amy and her agents can be reached at 763-261-5959.